Return Policy

Returns: If you are not satisfied with your purchase, you may return items for a full refund within 14 days of your delivery date. Item must be returned in its original condition. You are responsible for any shipping fees when returning item(s) that are not damaged or defective. Please allow up to 14 days for us to process the refund to your original method of payment. We cannot guarantee that we will receive your returned item, we recommend using a shipping method that provides you with tracking information. ALL CLEARANCE ITEMS ARE FINAL SALE.

Damaged Items: If an item arrives damaged, please email us immediately upon delivery at hello@thenorthcountrytack.com and include photos of the damaged item(s) so we can find a solution. 

If you have any questions at all, please email us at hello@thenorthcountrytack.com

*No exchanges on any items. 

*All saddle pads & jewelry sales are FINAL and cannot be returned or refunded.